Your Partner in Business Transformation
At Supreme Contact Solutions, we understand the dynamics of the UK SME sector.
Our goal is to transform your customer experience through affordable CRM solutions.
Let us be your partner in achieving operational excellence and driving sustainable growth.
Our Key Offerings
Discover our main services that cater specifically to UK SMEs.
Affordable CRM solutions, expert SaaS consulting, and comprehensive customer experience strategies await you.
Custom CRM Solutions
Tailored CRM systems that fit your business needs and budget.
Consulting Services
Professional guidance to optimize your customer interactions.
Transformation Strategies
Innovative approaches to enhance your customer experience.
Support & Training
Ongoing assistance and training to maximize your CRM tools.
About Us
At Supreme Contact Solutions, we believe every UK small business deserves access to powerful, scalable customer experience and CRM solutions — without the big-agency cost or complexity.
Founded in 2025 by seasoned CX and operations leader Steve Armit, we help growing businesses streamline their customer service, optimise CRM platforms, and build experiences that drive loyalty and growth.
Our mission is simple: to deliver ethical, affordable, and effective transformation that empowers SMEs to compete with the best. From digital toolkits and tailored audits to hands-on CRM implementation and CX redesign, we provide the clarity, tools, and support you need to elevate your customer operations — fast.
Whether you're starting from scratch or ready to optimise, we’re here to guide you every step of the way — with honesty, expertise, and solutions that work.
Steve Armit - Founder
Steve Armit brings over 20 years of senior leadership experience in customer operations, digital transformation, and service excellence. He has led global teams and large-scale CX programmes across industry leaders including Booking.com, Hilton Worldwide, Premier Inn, and Focus Group.
Steve’s track record includes:
Driving a 15% CSAT uplift through AI and multilingual support
Scaling CX operations to 675+ agents across 30+ languages
Delivering 40% productivity gains through CRM implementation
Leading multi-brand integrations and cost savings of 25%+
Now, with Supreme Contact Solutions, he’s on a mission to bring this expertise to UK SMEs, offering accessible, honest, and effective customer experience transformation without the enterprise price tag.
Contact us
Telephone: 07511378936
E-mail: steve@supremecontactsolutions.co.uk
Address: 7702 321-323 High Street, Chadwell Heath, RM6 6AX, Essexx